Refund policy

Returns & Exchange Policy

At SAY NO MORE WEAR, we strive for your satisfaction. Please review our return and exchange policy below:

1. Return Requests

To initiate a return or refund request, please email info@saynomorewear.com including your full name and order number.

2. Exchange & Store Credit

Items can be exchanged for another size of the same product or converted into store credit if the preferred size is out of stock.

3. Return Window

Returns are accepted within 14 calendar days from the day following delivery.

4. Conditions for Return

  • Items must be unworn, unused, and in their original condition
  • All tags and original packaging (including box) must be included
  • Returned items are subject to inspection upon receipt
  • The Company reserves the right to reject returns that do not meet these conditions

5. Return Method

  • All returns must be made exclusively via BoxNow (for Greece & Cyprus) & DHL (rest of world)
  • Returns sent using any other shipping method will not be accepted

6. Return Costs

Return shipping costs are borne by the customer:

  • Greece: €5
  • Cyprus: €10
  • International: €20

7. Exchanges

  • Items may be exchanged for a different size of the same product, subject to availability.
  • If the requested size is unavailable, a store credit will be issued.
  • Size exchanges are free of charge for orders within Greece and Cyprus.
  • For international orders, the following exchange fees apply:
    • Europe: €17
    • United Kingdom, USA, Canada & Mexico: €20
    • Latin America, Middle East & Rest of the World: €25
  • The exchange fee includes the DHL return label and the shipment of the replacement item.
  • For sale items purchased within Greece, a €3 exchange fee applies. International sale item exchanges are subject to the standard international exchange fees listed above.

8. Defective or Incorrect Items

If an item is delivered defective, not as described, or missing parts, you are eligible for a full refund including original shipping costs.

9. Shipping Damages

The Company is not responsible for items damaged during shipping. Customers must file claims directly with the shipping carrier.

10. Non-Refundable Items

The following are not eligible for refunds:

  • Shipping costs
  • Accessories
  • Credit card fees
  • Sale and promotional items (including Black Friday and special offers)

11. Tracking Responsibility

The Company is not responsible for items lost during shipping. Customers must file claims directly with the shipping carrier.

12. Insurance Requirement

All return shipments should be properly secured. The Company is not liable for lost or damaged return parcels.

13. Final Sale Clarification

Items purchased under sale or promotional conditions are not eligible for refunds. Only exchanges may be accepted.

14. Compliance

Failure to comply with the above terms may result in rejection of the return or exchange.

15. Acceptance of Policy

By placing an order on saynomorewear.com, you acknowledge and accept all the terms outlined in this Return & Exchange Policy.

If you have any questions, feel free to contact us at info@saynomorewear.com.